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Log Plug-and-play starting point Audits & Inspection

Log: Health Authority Interaction and Commitment Register

A plug-and-play running log of every health authority interaction and the commitments arising from it, so agency positions and sponsor obligations are tracked to closure across the life of a program, with field definitions and a filled specimen.

Document type: Log

Read and copy the template below into your own quality system. It is a generic starting point for your own internal use, provided as is, with no warranty; see the Terms and License. Adopting it does not by itself create compliance.

This is a ready-to-use log. It serves two jobs at once: a chronological record of every interaction with a health authority, and a register of the commitments (sponsor obligations and agency agreements) that arise from them. Keep one per program. Replace every <<FILL: ...>> placeholder, and maintain it in a controlled, queryable form rather than a personal spreadsheet. A field guide and a filled specimen follow.

Why this log exists

Agency positions and sponsor commitments outlive the people who made them. A meeting agreement from a pre-IND interaction is routinely tested two years later at the pre-BLA meeting or at the pre-approval inspection. Without a single maintained register, the program relies on memory, and undocumented agreements effectively do not exist. This log is also a primary inspection-readiness artifact: it lets the team reconstruct the full regulatory history on demand.

Part 1: Interaction log (chronological)

FieldFormatRequiredWho entersWhen
Interaction ID<<FILL: scheme, e.g. INT-2026-007>>YesRegulatory leadAt request
DateDateYesRegulatory leadAt each event
AuthorityFDA / EMA / national CA / otherYesRegulatory leadAt request
TypeType A/B/B(EOP)/C/D/INTERACT / scientific advice / IR / DRL / RTF / CRL / LoQ / LoOI / otherYesRegulatory leadAt request
Topic / purposeFree text, briefYesRegulatory leadAt request
StatusRequested / scheduled / held / responded / closedYesRegulatory leadUpdated through
Outcome summaryFree textYesRegulatory leadAfter event
Record locationLink / doc number to package, minutes, responseYesRegulatory leadAfter event

Interaction log table

Interaction IDDateAuthorityTypeTopic / purposeStatusOutcome summaryRecord location
<<FILL>><<FILL>><<FILL>><<FILL>><<FILL>><<FILL>><<FILL>><<FILL>>

Part 2: Commitment register

A commitment is anything the sponsor agreed to do, or any agency position the program is relying on. Each is tracked to closure.

FieldFormatRequiredWho entersWhen
Commitment ID<<FILL: scheme, e.g. COM-2026-014>>YesRegulatory leadWhen made
Source interaction IDLinks to Part 1YesRegulatory leadWhen made
Commitment textFree text, exactYesRegulatory leadWhen made
Made bySponsor / agencyYesRegulatory leadWhen made
OwnerNamed role / personYesRegulatory leadWhen made
Due dateDateYesOwnerWhen made
StatusOpen / in progress / met / supersededYesOwnerUpdated through
Evidence of closureLink / doc numberYes (to close)OwnerAt closure
QA verified (Y/N)For quality-system commitmentsConditionalQAAt closure

Commitment register table

Commitment IDSourceCommitment textMade byOwnerDueStatusEvidenceQA verified
<<FILL>><<FILL>><<FILL>><<FILL>><<FILL>><<FILL>><<FILL>><<FILL>><<FILL>>

Retention

Retain for the life of the program plus the applicable record-retention period (commonly the marketing-application retention period in your jurisdiction). Confirm against <<FILL: records retention SOP>>.

Acceptance criteria

  • Every formal interaction appears in Part 1 with its record location.
  • Every commitment, sponsor or agency, appears in Part 2 with an owner and a due date.
  • No commitment is closed without evidence; quality-system commitments carry QA verification.
  • The log reconciles against the actual package, minutes, and response files with no orphans.

Filled specimen

Illustrative entries for an example program. Replace with your own.

Interaction log (excerpt)

Interaction IDDateAuthorityTypeTopic / purposeStatusOutcome summaryRecord location
INT-2024-00214 Feb 2024FDAType B pre-INDFirst-in-human design, CMC planClosedAgency agreed FIH design; requested added stability commitmentMIN-2024-002
INT-2026-00722 May 2026FDAType B pre-BLAComparability after site changeClosedAgency agreed Q5E data support site changeMIN-2026-007
INT-2026-00903 Jun 2026FDAInformation requestClarify dissolution methodRespondedResponded in 7 days; acceptedIR-2026-009

Commitment register (excerpt)

Commitment IDSourceCommitment textMade byOwnerDueStatusEvidenceQA verified
COM-2024-005INT-2024-002Complete stability through 24 months post-approvalSponsorCMC SMEOngoingIn progressSTB-protocol-12n/a
COM-2026-018INT-2026-007Finalize comparability protocol before site transferSponsorCMC / QA31 Jul 2026Open(pending)(pending)
COM-2026-019INT-2026-007Agency position: no clinical bridging required for site changeAgencyRegulatoryn/aMet (relied on in BLA)MIN-2026-007 sec 3n/a

The value shows at the next milestone: when the pre-BLA team needed to confirm the site-change path, COM-2026-019 captured the agency’s exact position with its source, and COM-2024-005 reminded them the stability commitment from two years earlier was still live and had to be delivered.

Common inspection findings this log prevents

  • A commitment made to the agency that was never tracked and went undelivered, surfacing at inspection.
  • An agency agreement referenced in a submission that cannot be traced to any minutes.
  • Two functions relying on different recollections of what the agency agreed.

How to adapt this log

  1. Set your ID schemes and point the retention line to your records-retention SOP.
  2. If you run many programs, key the IDs by program so the registers do not collide.
  3. Add a column for the jurisdiction or Member State where a single program interacts with several authorities.
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