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Report Plug-and-play starting point Clinical & GCP

Report: TMF Completeness, Timeliness, and Quality Metrics Report

A plug-and-play periodic TMF metrics report: criticality-weighted completeness, timeliness against trigger-event targets, QC quality results, placeholder aging, and a health narrative with actions, distinct from a review-activity checklist, with a filled specimen.

Document type: Report

Read and copy the template below into your own quality system. It is a generic starting point for your own internal use, provided as is, with no warranty; see the Terms and License. Adopting it does not by itself create compliance.

This is a ready-to-use periodic TMF metrics document. It is the quantitative artifact a periodic TMF review produces and an inspector reads: the numbers behind completeness, timeliness, and quality, broken down by site, trended over time, and turned into owned actions. It is a companion to, not a replacement for, a review-activity checklist: the checklist scores governance items pass or fail, this artifact carries the measurements those items are judged against. Replace every <<FILL: ...>> placeholder with your own specifics. A filled specimen follows. This is general guidance to adapt, not legal or regulatory advice.

Document control header

FieldEntry
Document ID<<FILL: e.g. TMF-METRICS-2026-08>>
Study / protocol<<FILL>>
Reporting period<<FILL: from>> to <<FILL: to>>
Reference model version<<FILL>>
Prepared by<<FILL: name, role>>
Issue date<<FILL>>

1. Purpose and reporting basis

This document measures the Trial Master File against the tailored study TMF Index for the period stated above. Completeness is weighted by artifact criticality so that a missing IRB/IEC approval is not scored equal to a missing administrative letter; the weighting basis is stated in <<FILL: TMF Plan section reference>>. Timeliness is measured from the trigger event to the file date, not the upload date, per the ALCOA+ contemporaneous principle.

2. Completeness

2.1 Trial-level and site-level completeness

LevelExpectedFiledUnweighted %Criticality-weighted %TargetStatus
Trial<<FILL>><<FILL>><<FILL>><<FILL>><<FILL: e.g. >=95%>><<FILL: on track / watch / action>>
Site average<<FILL>><<FILL>><<FILL>><<FILL>><<FILL>><<FILL>>

2.2 Sites below target

List every site scoring below the completeness target, so a strong trial-level average cannot hide a struggling site.

SiteWeighted completenessMissing high-risk artifactsNote
<<FILL>><<FILL>><<FILL>><<FILL>>

3. Timeliness

Document tierTarget (days from trigger event)Filed within target this periodTrend vs prior period
Critical / safety<<FILL>><<FILL>>%<<FILL: up / flat / down>>
Standard oversight<<FILL>><<FILL>>%<<FILL>>
Routine<<FILL>><<FILL>>%<<FILL>>

Sites with a repeated late-filing pattern in the critical tier are named here, since a single trial-level timeliness number can mask one or two sites driving the whole gap.

SiteCritical-tier timeliness this periodPattern (isolated / repeated)
<<FILL>><<FILL>>%<<FILL>>

4. Quality

MetricThis periodPrior periodTargetStatus
QC first-pass rate<<FILL>>%<<FILL>>%<<FILL: e.g. >=90%>><<FILL>>
Misclassification rate<<FILL>>%<<FILL>>%<<FILL: e.g. <2%>><<FILL>>
Sample size / acceptance limit basis<<FILL>>
Artifact types escalated to 100% review this period<<FILL: none, or list>>

5. Placeholders and exceptions

MetricThis periodPrior periodTrend
Open placeholders<<FILL>><<FILL>><<FILL>>
Placeholders open more than <<FILL: e.g. 30>> days<<FILL>><<FILL>><<FILL>>
Placeholders with no dated rationale (should be zero)<<FILL>>

6. Reconciliation status

ItemStatus
Sponsor TMF / ISF reconciliation, sites due this period<<FILL: number completed / number due>>
Open CRO transfer reconciliations<<FILL: none, or in-progress with target close date>>

7. Actions

Every metric below target from sections 2 through 6 carries a named owner and a date; a metric stated with no action is treated as a finding in itself.

FindingMetric referenceActionOwnerDueStatus
<<FILL>><<FILL>><<FILL>><<FILL>><<FILL>><<FILL>>

8. Overall health narrative and conclusion

<<FILL: two to four sentences stating the overall TMF health for the period, e.g. green/amber/red, the one or two items driving that call, and whether the trend is improving or worsening versus the prior period.>>

9. Distribution and next issue

FieldEntry
Distributed to<<FILL: TMF Lead, Clinical QA, Clinical Operations lead>>
Next issue due<<FILL>>

10. Approvals

RoleNameSignatureDate
Prepared by (TMF Lead)<<FILL>>
Reviewed by (Clinical QA)<<FILL>>

11. Revision history

VersionDateAuthorSummary of change
<<FILL: 1.0>><<FILL: date>><<FILL: author>>Initial issue.

Filled specimen

The following shows one reporting period completed for an illustrative study. Numbers are illustrative; replace with your own.

Study: Protocol XYZ-201. Reporting period: 01 July 2026 to 31 July 2026.

LevelExpectedFiledUnweighted %Weighted %TargetStatus
Trial1,2401,19096%93%>=95%Watch
Site average625894%90%>=95%Watch

Sites below target: Site 04 at 84% weighted completeness, missing 1 IRB amendment approval and 2 monitoring visit reports; Site 11 at 87% weighted completeness, missing 1 delegation log update after a sub-investigator change.

Document tierTargetFiled within targetTrend
Critical / safety3 business days98%Flat
Standard oversight10 business days91%Down from 95%
RoutineEnd of month99%Flat

Site timeliness pattern: Site 11, critical-tier timeliness 92% this period, repeated pattern over 2 consecutive periods, tied to the same delegation-log gap noted above.

Quality: QC first-pass rate 89% (target >=90%, watch), misclassification rate 2.4% (target <2%, action); monitoring visit reports escalated to 100% review at Site 04 after a sample of 32 found 2 misclassifications against an acceptance limit of 1.

Actions: Chase Site 04’s outstanding IRB amendment approval and 2 monitoring visit reports, owner TMF Lead, due 5 business days, open. Complete Site 11’s delegation log update and refresh coordinator training on triggering it at personnel change, owner CRA, due 10 business days, open. Run the 100% review of Site 04 monitoring visit reports and a root-cause check for the misclassification pattern, owner Clinical QA, due 15 business days, open.

Health narrative (specimen): Overall TMF health is amber this period. Trial-level completeness at 93% weighted is within a normal range for mid-study, but two sites are notably below target and standard-oversight timeliness has declined from 95% to 91%, driven largely by Site 11’s delegation-log gap. Quality shows one artifact type (monitoring visit reports at Site 04) failing sample QC, now under 100% review. No critical-tier or high-risk artifact is affected. Trend is worsening versus the prior period on timeliness and holding flat on completeness; all four items above carry an owner and a due date.

Common inspection findings this document prevents

  • Metrics reported at trial level only, hiding one or two sites driving the real risk.
  • A percentage reported for months with no remediation, which reads as the organization knowing about a gap and not acting.
  • Timeliness measured from the upload date instead of the trigger event, which corrupts the contemporaneous claim.
  • Quality sampling results not connected to a triggered 100% review when the acceptance limit is exceeded.
  • No health narrative or conclusion, leaving a reader to guess whether a set of numbers is actually acceptable.

How to adapt this document

  1. Set your study, reporting cadence, and targets in the header and tables; do not ship the placeholder targets.
  2. Match the artifact tiers in section 3 to the tiers defined in your TMF Management Plan.
  3. If your eTMF exports metrics natively, reference the export and reproduce only the rows that need a narrative or an action, rather than duplicating the full system output here.
  4. Keep the site-level breakdown even when the trial-level number looks acceptable; that breakdown is what section 2.2 and the timeliness pattern table exist for.
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